Service Interruption Due to External Exchange Issue ON 28 November 2025
NOTIFICATIONS
We are writing to keep you fully informed that a market wide incident caused by CME exchange, not Vantage has resulted in interruptions to pricing and trading for several international derivatives markets. Due to abnormal liquidity conditions in gold caused by exchange disruption, we have temporarily suspended trading for all gold instruments with immediate effect.
During this time, you may encounter temporary interruptions to pricing feeds or difficulties in processing orders. Please rest assured that our team is closely monitoring the situation with the relevant providers and will restore full services immediately upon recovery.
We sincerely apologize for the inconvenience and deeply appreciate your patience.
If you have any questions about these changes, or require assistance, please do not hesitate to contact [email protected].